Shipping & delivery

Effective November 9, 2026. Information for shopping at GrainStrand.

Where we ship

We sell and deliver to United States, Canada, Australia, European countries. Orders are dispatched from 2726 W Madero Ave, Mesa, AZ 85202-6906, United States.

Processing and delivery

Order processing takes 2-3 business days, Monday to Friday. Transit is estimated at 15-30 calendar days after dispatch. These are separate time periods. Tracking details are sent by email when the parcel is dispatched.

Shipping charges

Shipping is free when the order amount reaches $35.99. Below $35.99, shipping is $8.59. The order amount alone determines eligibility, including a single-item order that reaches the threshold. No minimum item count or product combination is required. Product prices include duties and taxes; you do not need to pay these as extra charges.

Changing an address

Email [email protected] while your order is still being processed to request an address change. Changes cannot be made after dispatch. Customers are responsible for delivery issues caused by an incorrectly supplied address; this does not extend to an error made by the store.

A parcel needs attention

For a delayed, missing or damaged parcel, email [email protected] with your order number, tracking details and a description of the issue. Include photographs of damage where relevant so we can review it with you.

Contact

MEW
2726 W Madero Ave, Mesa, AZ 85202-6906, United States
[email protected]